Contact Us

Contact Us

Have a question regarding Natura Pet Products or any of our natural pet food brands? Looking for a retail store in your area that carries Innova, EVO, California Natural, Mother Nature or HealthWise pet food? Contact Natura and we'd be happy to address any issue you have. Other than manufacturing healthy pet food, talking about pet nutrition is what we love doing most of all!

Our Mailing Address

Natura Pet Care Consumer Care
8700 Mason-Montgomery Road
Box 1534
Mason, OH 45040

Want to speak with us by phone?

For questions or concerns, please contact Consumer Care at 800-532-7261 between 8 AM-5:00 PM (CST) Monday – Friday.

If you are a US based consumer, please use form below to contact us by email. If you are contacting us from Canada, click either link for appropriate email form: Canada English or French

You can find country-specific addresses here, or write us at:
P&G Global Privacy Team
PO Box 599
Cincinnati, OH 45202
USA

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